Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: kalakshmanakumar on December 07, 2016, 07:58:21 AM

Title: what is the max size for attach data?
Post by: kalakshmanakumar on December 07, 2016, 07:58:21 AM

Hello all,

Could you please confirm what is the maximum size for [b]attach data[/b]?

ex: 64K, 128k

Thanks & Regards,

Lakshmanakumar Krishnasamy

Title: Re: what is the max size for attach data?
Post by: Kubig on December 07, 2016, 08:43:17 AM

I think it is 16k bytes. You can find out it within available documentation.

Title: Re: what is the max size for attach data?
Post by: PeteHoyle on December 07, 2016, 08:57:13 AM

It is configurable in TServer/SIP Server:

user-data-limit
Default Value: 16000
Valid Values: 0–65535
Changes Take Effect: Immediately
Specifies the maximum size (in bytes) of user data in a packed format.

If you set it too high you then have to make sure you have the necessary bandwidth.

Title: Re: what is the max size for attach data?
Post by: cavagnaro on December 07, 2016, 12:22:33 PM

Jummm what you can configure is a value between 0 and 64kb to limit bandwidth, but the max value is 64, can't go beyond that.


Enviado de meu E6633 usando Tapatalk

Title: Re: what is the max size for attach data?
Post by: kalakshmanakumar on December 07, 2016, 01:31:04 PM

Thanks Kubig, PeteHoyle and cavagnaro