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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Jason16v on December 14, 2016, 06:05:11 PM

Title: Siemens OpenScape AttributeDN/ThisDN contains IP?!?
Post by: Jason16v on December 14, 2016, 06:05:11 PM

Hello,

I'm encountering a scenario where I have SIP integrated with OpenScape. The scenario I'm having issues with are where a call is initiated from the Siemens hardphone.

What I see in the logs is that the AttributeDN/ThisDN is being set to the extension + ipaddress so it shows up as 12345.10.1.1.1. Since my client is registered on 12345, these messages are never received by the client from SIP server.

Question is there a way to change this behavior? This only occurs for these call scenarios.

Thanks in advance!

Title: Re: Siemens OpenScape AttributeDN/ThisDN contains IP?!?
Post by: cavagnaro on December 14, 2016, 08:26:03 PM

so...who is setting that IP Address? Never saw SIP Server do that. Might be the other leg, you need to isolate the call scenario

Title: Re: Siemens OpenScape AttributeDN/ThisDN contains IP?!?
Post by: Kubig on December 15, 2016, 07:13:09 AM

This should cause in multi-site env with SIP servers, where the same numberic plan is used under each site. How does you environment look?