Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: siddharthan B on December 27, 2016, 09:16:05 AM
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How to send String from IVR profile to Routing Script, by using Interaction block, User data block
I have tried routing strategies by LastUSerAction..using (_genesys.ixn.interactions[system.InteractionID].udata.LastUserAction)
But i dont find any progress..The result in Log is Undefined....
Pls help Folk.