Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: anandapriyan on January 11, 2017, 10:12:18 AM

Title: Genesys Applications Not getting Connected -- Issue Solved
Post by: anandapriyan on January 11, 2017, 10:12:18 AM

Team,

We are not able to connect to the Genesys Applications. While logging in to the application it throws the error message as .
[b]The specified configuration server cannot be found.Check the host name and port[/b]. [b]Note[/b]: The configuration server has been started.

Kindly looking forward for your responses.

Title: Re: Genesys Applications Not getting Connected
Post by: Tambo on January 11, 2017, 11:28:03 AM

you've put in the wrong Host Name or Port into the login page

Title: Re: Genesys Applications Not getting Connected
Post by: anandapriyan on January 11, 2017, 02:48:19 PM

Team,

The issue has been resolved. It has been database problem.