Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: najwan on January 18, 2017, 09:34:43 AM

Title: Composer run as call flow
Post by: najwan on January 18, 2017, 09:34:43 AM

HI I am trying to test a call flow created on composer that will play a voice prompt

The GVP debugger has the following configuration:

Sip Phone settings
Username: 6003 (I logged to IWS using the place 6003)
Hostname/IP: 192.168.1.28 (the IP of the laptop running the IWS)
Port: 50000 (chosen randomly)

Application Settings:
Select Application By: Call flow diagram
Call flow diagram file: /hellowworld/callflows/main.callflow
Hostname/IP: 192.168.1.76 (the IP of genesys VM single VM running all components)
Port=5060 (port of GVM RM)

ORS Debugger Configuration
ORS Server Hostname: 192.168.1.76 (the IP of genesys running the orchestator role)
ORS Port:7999 (equal to the debug-port option)

When running the GVP debugger vesus the call flow We are getting:

Could not start the debug target
Failed to initialize SIP

and we dont see any related logs in the SIP Server.

Your help is appreciated

Title: Re: Composer run as call flow
Post by: cavagnaro on February 17, 2017, 02:18:17 AM

You need to set the SIP PORT listening, guess 50000 you put as random will not work at all.