Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Atechie on January 30, 2017, 12:44:31 PM

Title: where to put .wav files for a sample ivr callflow in IVR
Post by: Atechie on January 30, 2017, 12:44:31 PM

I want to create a IVR callflow from scratch using the existing template in Composer. Where can I put the .wav file in the project.
Any more help on creating IVR callflow in composer is welcome.
Please provide any link which can help me in the coding.

Title: Re: where to put .wav files for a sample ivr callflow in IVR
Post by: Kubig on January 30, 2017, 02:26:12 PM

You can use the standard documentation which is available for partners and customers. Or, in case you are familiar with VoiceXML in general, you do not have to use the Composer at all.

Title: Re: where to put .wav files for a sample ivr callflow in IVR
Post by: cavagnaro on January 30, 2017, 03:18:49 PM

Resources folder, under each language you define.
As Kubig suggests, read the documentation and help files to understand what exactly you need to do for each language your app supports.