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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: C_Genesys on February 02, 2017, 09:59:55 AM

Title: Timeout occurred when waiting for Update of attached data
Post by: C_Genesys on February 02, 2017, 09:59:55 AM

Hi All,

I am getting below error message in URS routing

09:13:34.182 Int 22000 ##### ERROR 034202918219bce4: Timeout occurred when waiting for Update of attached data
09:13:34.182 Int 20003 interaction 034202918219bce4 is routed to default

This is happened for almost 40 calls

Any idea what could be the issue ?

Title: Re: Timeout occurred when waiting for Update of attached data
Post by: cavagnaro on February 02, 2017, 11:32:01 AM

Check TServer logs

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Title: Re: Timeout occurred when waiting for Update of attached data
Post by: cavagnaro on February 02, 2017, 11:32:23 AM

And enable full logs (verbose =all)

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