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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: WDev on February 02, 2017, 12:10:13 PM

Title: RPORT Parameter in SIP VIA header using Workspace Desktop Edition 8.5
Post by: WDev on February 02, 2017, 12:10:13 PM

Hello,
Can you guide me please to enable the use of rport parameter in via header when using WDE 8.5.116.12, this will make sip server send responses back to the source IP address and port from which the request originated instead of using the private address in the contact header field. IWS (Interaction Workspace Sip endpoint) was using this parameter.
thanks