Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: hemanthraj on February 06, 2017, 12:12:16 PM

Title: How to check the application name in the CME for CCPulse
Post by: hemanthraj on February 06, 2017, 12:12:16 PM

Hi,

Can u please suggested any ideas for how to check the CCPulse application name in the CME.

Title: Re: How to check the application name in the CME for CCPulse
Post by: Adam G on February 06, 2017, 01:27:34 PM

?

Open CME, go to Applications, apply a Filter for the Application Type and list them all.  You should find the CCPulse Application Name in the list.

Otherwise; Open the instance of CCPulse on a Desktop and the Application Name appears at Log In.  You can change this to reflect the available CCPulse Application Names from the list in CME - as long as the User has the necessary Permissions to do so.

Title: Re: How to check the application name in the CME for CCPulse
Post by: hemanthraj on February 06, 2017, 02:32:49 PM

Thank u