Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Shooter on February 10, 2017, 02:57:04 PM

Title: Special Character in List Object
Post by: Shooter on February 10, 2017, 02:57:04 PM

Hi All,

I want to know the limitations of list object in composer.
In list object, I have option name and value. In option name, if I will put something with special character '@', will it be picked or not?

Please let me know.

Title: Re: Special Character in List Object
Post by: Tambo on February 10, 2017, 03:07:53 PM

if memory servers me right no, you need to concatenate in special characters into a string

Title: Re: Special Character in List Object
Post by: Dionysis on February 15, 2017, 12:07:28 AM

As far as I'm aware the values in list objects are a simple string.  I've never had an issue with an @ symbol.  The @ symbol does do some strange things within URS though so you need to be careful when doing things like targeting (can't have 2 @ symbols in a target expression for example)

Title: Re: Special Character in List Object
Post by: n3vek7 on February 21, 2017, 04:50:51 AM

I've used "@domain.com" to ban domain like notification.facebook by the past. I stored it in a list objects and it worked. Should work for you too :)

However, you said "list object in composer". Just to make sure, I'm talking about a transaction list (a.k.a List objects) configured in CME/GA/GAX that I'm calling with a command like "GetCfgList"(I don't recall the exact name).

edit: only issue i faced is with single quotes or apostrophe (in french --> ' )