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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: anandapriyan on February 28, 2017, 04:15:29 PM

Title: To convert Binary to Legacy format the workspace - Issue Solved
Post by: anandapriyan on February 28, 2017, 04:15:29 PM

Dear Team,

Can you suggest the ways to convert to Binary file to Legacy format.

If we create the new folder and choose the Legacy format. The options is not available.

Kindly looking forward for your suggestions

Title: Re: To convert Binary to Legacy format
Post by: anandapriyan on March 06, 2017, 09:42:09 AM

I have solved this issue.

I created the storage files for all three types
[b]1.Legacy
2.Binary
3.XML[/b]
And enter the [b]storage path[/b] in the CCPulse application. And now i can able to store the [b]worksapce [/b]in the required format. By clicking on the[b] File --> save as --> Storage_types[/b]. Then [b]save [/b]with the [b][i][i]file name[/i][/i][/b].