Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: cmpark on March 02, 2017, 05:30:38 AM
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GAX installed Linux.
Linux configured only core. - NO GUI, NO Browser
How to login 'root' account in remotely?
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I didnt found the way around it. But installed x in few minutes from command line and made it switchable on startup. Works nice on cemt os. I can send commands.
Odoslané z D5803 pomocou Tapatalku
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You are not able to connect to that machine remotely (the machine is not on network)?
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You can do it via X window redirection, so set that up (google is your friend), ssh to the machine, then run firefox from the command line (yum install firefox if necessary).
Or, you can do it via the VM console tool if you're running it as a virtual machine.
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I know what is x-window.
but customer's O/S not installed x-window because security policy
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You'll need to work with your customer's Linux / Sys Admin team, the server needs to have Firefox installed, and window redirection configured for your ssh user.
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Use PuTTY to setup the SSH tunnel from the GUI host to the GAX host.
Source port: 8080
Destination: localhost:8080
Then just navigate to http://localhost:8080/gax in a web browser.
I tried from Windows 10 host - it works.
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you can work around needing to use the gui for setup mode by defining a setup file with all of the information and starting up GAX with [quote] java -jar gax.war -setup gax <setup_file_name>
[/quote]
Here is the template for the setup file (pulled from the Genesys documentation):
[code]Configuration_Server_Host=
Configuration_Server_Port=
Default_Client_Application_Name=
Configuration_Server_Username=
Configuration_Server_Password=
Application_Object_Name=
Database_Server_Type=
Database_Host=
Database_Port=
Database_Name=
Database_Username=
Database_Password=[/code]
Once the GAX starts up you can use Control + C to kill it. Once this is done the GAX will have all of the information that would have been supplied via the GUI in setup mode.
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This is obviously the correct alternative solution which is described in detail in the current documentation. The question, however, was about [b]remote[/b] gax access in setup mode, and the documentation is silent about this, and this is no exception.
Notwithstanding the above, I have the impression that the quality of documentation has decreased in many areas after it has been made public. Reading some of the chapters I have the impression that individual sections were written by different people without consulting each other... but this can only be my feeling ;)