Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: janesh22 on March 09, 2017, 02:35:38 AM

Title: Alarm detection using variable threshold alert
Post by: janesh22 on March 09, 2017, 02:35:38 AM
Hi ,

I am trying to get more information how to use this feature as I am trying to set up some alarms in our environment here. However there is very less information available regarding the variable threshold alert - alarm detection . Can someone please show me where to go to find more info on this. Also any example implementation that will give me a bettter idea.

Also I am trying to set up alarms for the following log events:
- 00-02004 : Not enough disk space
- 00 -02003 : Insufficient memory

However these seems to be host related alarms rather than application based . So not sure if it will work if i set it up for application. Can some one clarify. I have already checked the log event id help file and not much information provided there either.
Title: Re: Alarm detection using variable threshold alert
Post by: Fra on March 09, 2017, 08:31:11 AM
For the threshold alert, select 'advanced detection mode' in the alarm detection wizard, then add an 'alarm detection script', select 'host variable' which will bring up a mas where you can specify host, monitored resource and thresholds.

For the host-related conditions, selecting 'any application' should make them work.
Title: Re: Alarm detection using variable threshold alert
Post by: janesh22 on March 09, 2017, 10:18:20 PM
So are the 2 below ones host related ?

- 00-02004 : Not enough disk space
- 00 -02003 : Insufficient memory
Title: Re: Alarm detection using variable threshold alert
Post by: Fra on March 10, 2017, 07:47:31 AM
Related?