Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: vjicecool on March 10, 2017, 06:00:55 PM

Title: Why are Resource Access Points Used?
Post by: vjicecool on March 10, 2017, 06:00:55 PM

ASR and TTS Nuance

Title: Re: Why are Resource Access Points Used?
Post by: Kubig on March 10, 2017, 06:18:22 PM

To point to these resources from Genesys env - follow docs.

Title: Re: Why are Resource Access Points Used?
Post by: vjicecool on March 10, 2017, 06:35:21 PM

[quote author=Kubig link=topic=10206.msg46305#msg46305 date=1489169902]
To point to these resources from Genesys env - follow docs.
[/quote]

Can you name a document please

Title: Re: Why are Resource Access Points Used?
Post by: Dionysis on March 10, 2017, 08:33:33 PM

The same place all Genesys documents are kept:
https://docs.genesys.com/Documentation

Title: Re: Why are Resource Access Points Used?
Post by: vjicecool on March 10, 2017, 08:36:54 PM

[quote author=Dionysis link=topic=10206.msg46307#msg46307 date=1489178013]
The same place all Genesys documents are kept:
https://docs.genesys.com/Documentation
[/quote]

Thank you, i don't have login credentials as my company doesn't have direct contract with Genesys.
we work through a vendor

Title: Re: Why are Resource Access Points Used?
Post by: Kubig on March 13, 2017, 04:57:52 AM

So,contact your vendor to provide you with doc

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