Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: vjicecool on March 14, 2017, 09:36:47 PM

Title: Esj doesn't pull emails
Post by: vjicecool on March 14, 2017, 09:36:47 PM

All Pop client emails are pulled into the email accounts except one
how can i trouble shoot
there are no error messages in the esj logs
emails  are sitting in the exchange server

Title: Re: Esj doesn't pull emails
Post by: cavagnaro on March 14, 2017, 10:15:20 PM

Should be an error or something. Enable debug on that pop client

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Title: Re: Esj doesn't pull emails
Post by: vjicecool on March 14, 2017, 10:25:49 PM

[quote author=cavagnaro link=topic=10216.msg46369#msg46369 date=1489529720]
Should be an error or something. Enable debug on that pop client

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[/quote]

Currently Enable-debug is set to false for that pop-client

is that the one i need to set it to true

Title: Re: Esj doesn't pull emails
Post by: cavagnaro on March 14, 2017, 10:26:41 PM

Yes...read docs please... Basic help and faster

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