Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: anandapriyan on March 27, 2017, 03:31:55 PM

Title: To Add / Remove VQ's from the existing views
Post by: anandapriyan on March 27, 2017, 03:31:55 PM

Team,

In CCPulse, We can able to [b]add[/b] the [b]new VQ's[/b] to the [b]existing view[/b]. By selecting the [b]VQ[/b] and choose [b]Add[/b] to [b]Views[/b]. It will [b]add[/b] to the respective [b]view[/b].

Similarly, whether is there is any [b]option[/b] to [b]remove[/b] [b]VQ[/b] from the [b]existing View[/b]. Kindly looking forward your suggestions.

Thanks,
Anandapriyan.R

Title: Re: To Add / Remove VQ's from the existing views
Post by: Adam G on March 27, 2017, 03:42:29 PM

?

Right-Click / Remove

?

Title: Re: To Add / Remove VQ's from the existing views
Post by: anandapriyan on March 29, 2017, 07:29:38 AM

Thanks for Your reply. I have tested and found to remove the objects from the existing View.

In the [b]tree pane[/b], [b]Right click[/b] on the required [b]Object [/b]and choose [b]delete [/b]option. It will [b]remove [/b]the [b]existing [/b][b]object [/b]from the [b]view[/b].

Title: Re: To Add / Remove VQ's from the existing views
Post by: Adam G on March 29, 2017, 03:46:15 PM

Well done.