Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Ingela on January 01, 1970, 12:00:00 AM

Title: SW tools displaying realtime stats
Post by: Ingela on January 01, 1970, 12:00:00 AM

Anyone know of SW for displaying realtime stats on agent desktops and wallboards ?
I know BBi has developed such a tool but not many others...
<http://www.bbiuppsala.se/Products_RTM_eng.asp>

Thanks

Title: SW tools displaying realtime stats
Post by: reply on January 01, 1970, 12:00:00 AM

http://www.activox.fr/html/Main_Frame/display/architecture.htm

http://www.activox.fr/english/html/display/architecture_2.htm

http://www.daylight.be/htmlpages/Toepassingen/CallCenters/Wallboardscallcenters.htm