Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: mic on April 14, 2017, 04:06:39 PM

Title: Configuration Conversion Wizard issue ???????
Post by: mic on April 14, 2017, 04:06:39 PM
i am trying to fetch the configuration server database from POSTGRESql engine in the Business Edition Premise solution using Configuration Conversion Wizard but i can't access it succefully.
the required info by POSTGRESql are :
host = db-host
port =
dbengine = postgres
dbserver =
dbname = genesys
username = postgres
password = Postgre$0

i don't know the name of the dbserver and it's port no because the cong=figuration server is 8.5 and it doesn't have explicit dbserver....so how can i find these info????
thanks in advance guys.
Title: Re: Configuration Conversion Wizard issue ???????
Post by: cavagnaro on April 14, 2017, 04:22:21 PM
Use Postgre GUI?
Title: Re: Configuration Conversion Wizard issue ???????
Post by: borkokrz on April 14, 2017, 06:23:12 PM
Without DBServer CCW can't connect to DB. You will need to setup new instance of DBServer even if you will not use this instance in production environment (CS-DB connection).
Title: Re: Configuration Conversion Wizard issue ???????
Post by: mic on April 19, 2017, 04:43:21 PM
dear all thanks for reply
cav: i can't find any postgresql GUI in the business edition, shall i download one and use it,,,,if i shall do so, can you please guide me to the download link of the proper version.

borkokrz: how can i use a dbserver with ccw with a configuration server 8.5 that doesn't need any dbserver to access database.?

kindly note the following:

all the dbservers version is 8.1.301.11    the configuration server is  8.5.100.17
the configuration conversion wizard version 8.5.000.0

Best regards
Title: Re: Configuration Conversion Wizard issue ???????
Post by: cavagnaro on April 19, 2017, 06:40:24 PM
Sorry but that info is too basic, google it, there are tons of info around
Title: Re: Configuration Conversion Wizard issue ???????
Post by: mic on April 20, 2017, 11:55:45 AM
thanks Cav for reply
but believe me i am asking basic and many questions to avoid any error in the future.
and i still wait for your answer to the versions conflict questions.
best regards
Title: Re: Configuration Conversion Wizard issue ???????
Post by: cavagnaro on April 20, 2017, 01:00:25 PM
Regarding Postgre GUI installation, Google is your friend.
You need to install a DBServer that supports Postgre,  install the latest version just in case.


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Title: Re: Configuration Conversion Wizard issue ???????
Post by: mic on April 20, 2017, 02:05:53 PM
Thanks so much Cav