Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Tony Tillyer on January 01, 1970, 12:00:00 AM

Title: CCP TEMPLATES ON A NEW STAT SERVER
Post by: Tony Tillyer on January 01, 1970, 12:00:00 AM

I've just had a clear out of our environemnt and disabled some Stat Servers becuase they were being underused.

I've got some Templates in CCP which ran from a disabled Stat Server is there any way of associating the Templates with another Stat Server? Perhaps by HEX editing the Template.stg File?

Anyone tried it before?

TIA

Title: CCP TEMPLATES ON A NEW STAT SERVER
Post by: Tony Tillyer on January 01, 1970, 12:00:00 AM

S'OK, I've got the answer myself;

Open a new document against the new Stat Server, apply an old Template, et voila!