Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Vic on January 01, 1970, 12:00:00 AM
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Hi, everybody,
I was wondering if someone could tell me how it would be possible to specify what events I want to monitor PER DN. In other words, if I have some DNs that our TServer is monitoring but we arte only watching for EventRinging there, I do not want PBX to issue other events via MAPD to me. I know I can register for events with TLib, but that would filter events on TServer level and not MAPD level. If I have 2000 DNs and I am just using them for IVR, I do not want to receive events that we will never use because it would add a lot of load on MAPD.
I know that we have to worry about a callflow model, but isn't there just basic events that we could track and ignore the rest?