Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Tony on January 01, 1970, 12:00:00 AM
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Has anyone seen any detailed information on the Voice Call Back Option released in June at G Force? I have't been able to get a sensible detaied response from Genesys about exactly how it works, how it's costed or where it's being used or competitive alternates. Can anyone help?