Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: jitendra.rohira on July 19, 2017, 09:37:56 AM

Title: Submit sequence of current interaction id
Post by: jitendra.rohira on July 19, 2017, 09:37:56 AM

I want to get the submit sequence of current interaction id which is being processed. what will be the variable arrangement?
like, i suppose _genesys.ixn.interactions[system.interactionid].
is this correct? if not can anybody help me as this is urgent.

Title: Re: Submit sequence of current interaction id
Post by: Kubig on July 19, 2017, 10:20:46 AM

system.InteractionId is the variable which holds the interactionId for current processing interaction.

Title: Re: Submit sequence of current interaction id
Post by: jitendra.rohira on July 20, 2017, 09:20:21 AM

_genesys.ixn.interactions[system.interactionid] gives me lot of attributes but doesn't have SubmitSeq