Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Raja Sekhar on July 20, 2017, 12:38:49 PM

Title: How To route call to Extension
Post by: Raja Sekhar on July 20, 2017, 12:38:49 PM

Hi Team,

I am trying to route a call to SIP HARD phone .

SIP HARD Phone is registered using DN- Extension with SIP server.

I would like to route the call to Extension directly from IRD Script.

I tried with TRoute its not working.

Regards,
Raja.

Title: Re: How To route call to Extension
Post by: cavagnaro on July 20, 2017, 12:40:26 PM

Should work.
Post logs

Title: Re: How To route call to Extension
Post by: Raja Sekhar on July 20, 2017, 12:46:43 PM

Hi,

Some network issue.

It is working fine, thanks.