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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: petitspirou on July 31, 2017, 03:47:12 PM

Title: no SMS Server on business process media server
Post by: petitspirou on July 31, 2017, 03:47:12 PM

Hello,

Just added a new SMS Server to my environment
I set up all connections from and to interaction server
IS seems happy:

New media server registered, client 1:1492, name: SMSServer, media type:

But the business process media servers list does not display the SMS Server (only have EmailServer and Third party application)

Any clue?

Title: Re: no SMS Server on business process media server
Post by: cavagnaro on July 31, 2017, 06:25:12 PM

You don't need it, just create the BP and at the SMS endpoint associate the Queue you defined.

Title: [SOLVED] Re: no SMS Server on business process media server
Post by: petitspirou on August 01, 2017, 11:51:52 AM

Oh thank you for the information
Sad to see that logic is dead  :P

Title: Re: no SMS Server on business process media server
Post by: cavagnaro on August 01, 2017, 12:32:41 PM

There is a way to show it, search the forum, the question was for another media server

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