Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: stevealix on August 11, 2017, 12:51:13 PM
-
What options do I have to view/calculate/find "RONA" and place into a template. I am not having much luck with real time RONA.
Any assistance would be appreciated in building a template in CC Pulse that can show real time RONA.
Thanks