Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: vjicecool on August 25, 2017, 08:14:32 PM

Title: SIP server reconnects with a warning
Post by: vjicecool on August 25, 2017, 08:14:32 PM

What does this mean?

Std 52032 WARNING: client 1 (572) too slow

Followed by DN disconnects

is this something to do with Network too slow?

Title: Re: SIP server reconnects with a warning
Post by: cavagnaro on August 25, 2017, 09:45:26 PM

Could be. Check your network packets

Enviado de meu E6633 usando Tapatalk

Title: Re: SIP server reconnects with a warning
Post by: vjicecool on August 25, 2017, 10:27:49 PM

thanks for the reply

can you please give me more details on this one?
should i engage network team to trace packets. is there a tool that network team uses to trace packets

Title: Re: SIP server reconnects with a warning
Post by: cavagnaro on August 25, 2017, 11:51:45 PM

Well...yeah if you tell them that there is a slowiness on packets they will understand.
That is networking 101, basic stuff