Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: C_Genesys on August 28, 2017, 08:39:17 AM

Title: Skipping interaction Id
Post by: C_Genesys on August 28, 2017, 08:39:17 AM

We are getting below messages in UCS logs.


07:11:52.265 Dbg 29999 [ArchivSvc] <txn-2792631 txn-2792631> Skipping interaction Id:0005SaCAT27P6U83 ThreadId:0005SaCAT27P6U82 Status:stopped EndDate:2017-02-27 17:27:
59.0
07:11:52.265 Dbg 29999 [ArchivSvc] <txn-2792631 txn-2792631> Skipping interaction Id:0005SaCAT27P8FHT ThreadId:0005SaCAT27P8FHS Status:stopped EndDate:2017-02-27 17:50:
27.0

What could be the reason ?

Title: Re: Skipping interaction Id
Post by: Kubig on August 28, 2017, 09:39:57 AM

This is standard UCS message covering the archive task