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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: V1nn1 on September 18, 2017, 02:02:32 PM

Title: Open url when call start
Post by: V1nn1 on September 18, 2017, 02:02:32 PM

Hi all.
How i can open url when outbound call start?
URL look likes 'http://www.sggu.com/smf/EntityInfo.do?module=Potentials&id=2017037000000295828'
where id is unique for each client in table?

Title: Re: Open url when call start
Post by: cavagnaro on September 18, 2017, 02:18:49 PM

Open where?
WDE has no such option. You need to build a custom module.

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Title: Re: Open url when call start
Post by: V1nn1 on September 19, 2017, 05:34:59 AM

[quote author=cavagnaro link=topic=10623.msg48236#msg48236 date=1505744329]
Open where?
WDE has no such option. You need to build a custom module.

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[/quote]

Open in browser.
When call start must open form for operator and url with id from base in other tab.

Title: Re: Open url when call start
Post by: cavagnaro on September 19, 2017, 12:30:27 PM

As said, build a custom module. No feature like that exists for WDE

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Title: Re: Open url when call start
Post by: V1nn1 on September 19, 2017, 01:54:18 PM

How i can do it?
What i must use?

Title: Re: Open url when call start
Post by: cavagnaro on September 19, 2017, 01:55:43 PM

Search the forum. You need to develop it...c#

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