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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Richardson2708 on October 08, 2017, 04:19:45 PM

Title: SCEE013 The data is incomplete, or the specified data is not within an allowable
Post by: Richardson2708 on October 08, 2017, 04:19:45 PM

Hello Everyone

I have a problem with Genesys Administrator.
When i want to change a DID (the path is: Provisioning - Voice Plataform - DID Groups), it send the follow error:
[u][i][b]"SCEE013 The data is incomplete, or the specified data is not within an allowable range. DID specifier 52556 is overlap with 52556."[/b][/i][/u]

Also when I access to the GAD, it sends me this error:
[u][i][b]Server indicated error: 403. DBServer Disconnected. Log Viewing functionality will be unavailable.[/b][/i][/u]

what can I do to solve this problem?

I'll appreciate your help. Greetings

Title: Re: SCEE013 The data is incomplete, or the specified data is not within an allowable
Post by: cavagnaro on October 08, 2017, 06:05:58 PM

For problem #2 just add dbserver connection for message server network functionality. Read deployment guide.

For #1 are you changing via wizard or how exactly?

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