Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: sergioperez on October 18, 2017, 09:11:11 PM

Title: Interoperability Guide Sip Server 8.0 interoperable with GVP 7.6?
Post by: sergioperez on October 18, 2017, 09:11:11 PM
Hi to all,

I know that this could be lame, but I', unable to understand the Genesys Interoperability, so I need to know if there is an oficial document that confirms that GVP 7.6 is compatible with SIP Server 8.0, the only thing that I have found is one question on genesys search guide.

https://genesyspartner.force.com/customercare/pkb_Home?id=kA3U00000000BoFKAU&l=en_US&fs=Search&pn=1

I appreciate your help.
Title: Re: Interoperability Guide Sip Server 8.0 interoperable with GVP 7.6?
Post by: vmc on October 19, 2017, 06:33:15 AM
[quote author=sergioperez link=topic=10695.msg48549#msg48549 date=1508361071]
Hi to all,

I know that this could be lame, but I', unable to understand the Genesys Interoperability, so I need to know if there is an oficial document that confirms that GVP 7.6 is compatible with SIP Server 8.0, the only thing that I have found is one question on genesys search guide.

https://genesyspartner.force.com/customercare/pkb_Home?id=kA3U00000000BoFKAU&l=en_US&fs=Search&pn=1

I appreciate your help.
[/quote]It's been a few years but I seem to recall a client at my old company had that version mix.

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Title: Re: Interoperability Guide Sip Server 8.0 interoperable with GVP 7.6?
Post by: sergioperez on October 19, 2017, 03:35:39 PM
Thanks for your answer, is there any offical documentation for this question?.
Title: Re: Interoperability Guide Sip Server 8.0 interoperable with GVP 7.6?
Post by: cavagnaro on October 19, 2017, 03:36:33 PM
Check interoperability guide from Genesys documentation


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Title: Re: Interoperability Guide Sip Server 8.0 interoperable with GVP 7.6?
Post by: water235 on October 20, 2017, 07:38:10 PM
I think it is compatible, but for such question you could always open a support question to Genesys!