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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: C_Genesys on October 31, 2017, 02:58:33 PM

Title: There are unknown applications attempting to register with config server
Post by: C_Genesys on October 31, 2017, 02:58:33 PM

We have speechminer application installed with capital letter s ...i.e  ''Speechminer_Web''

But we are getting below error messaged in  Config server logs with small  's' for speechniner_Web.

Though its not impacting any application I would like to remove those messages.


2017-10-31T13:45:31.234 Trc 04541 Message MSGCFG_CLIENTREGISTER received from 165 ( '')

  MSGCFG_CLIENTREGISTER
  attr: IATRCFG_REQUESTID          value:  2
  attr: Unknown message attribute  value:  0
  attr: SATRCFG_PROTOCOLEX          value:  "CfgProtocol 5.1.3.78"
  attr: SATRCFG_APPNAME            value:  "speechminer_Web"
  attr: IATRCFG_APPTYPE            value:  107 [GenericServer]

2017-10-31T13:45:31.234 Std 23500 Configuration Server Error : Error  [CFGAppSecurityViolation], object [CfgApplication], property [DBID] Description Application not found
2017-10-31T13:45:31.235 Trc 04542 Message MSGCFG_ERROR sent to 165 ( '')

  MSGCFG_ERROR
  attr: IATRCFG_ERRORCODE          value:  2230535
  attr: SATRCFG_DESCRIPTION        value:  "Application not found"
  attr: IATRCFG_REQUESTID          value:  2

2017-10-31T13:45:31.237 Trc 04524 Client '165' disconnected
Sending notification to ConfigServer using standard delivery
2017-10-31T13:45:31.237 Trc 04542 Message MSGCFG_CLIENTINFO sent to 74 (ConfigurationServer 'Fw_ConfSrv_N11')
13:45:31.238 Total number of clients: 277

Title: Re: There are unknown applications attempting to register with config server
Post by: hsujdik on October 31, 2017, 07:21:25 PM

Check if item 10 of this manual helps you: https://docs.genesys.com/Documentation/CR/latest/Solution/Speech#Configuring_SpeechMiner_users