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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: soyoung on November 07, 2017, 05:08:56 AM

Title: How to fix templet in CCPulse
Post by: soyoung on November 07, 2017, 05:08:56 AM

hello!

Statistics list changes fluidly in CCPulse.
so , i would like fix that array of current stats in CCpulse

for example


1. Notready                    03:00
2. AfterCallWork              01:35
3. Notready                    23:00
4. WaitForNextCall            00:57
5. WaitForNextCall            03:12
.
.



    ↓★
  (i would like fix this area; current statistics ; the original list changes fluidly.)
                                      ↓(i would like draw in order as descending(or ascending) order)
1. Notready                    23:00
2. Notready                    15:00
3. Notready                    03:00
4. WaitForNextCall          00:57
5. WaitForNextCall          03:12
.
.
.

How to create this templet in CCPulse?
this is impossible?

I will really appreciate it if you could help me think of better ideas.

Thank you very much.

Title: Re: How to fix templet in CCPulse
Post by: cavagnaro on November 07, 2017, 12:25:06 PM

Just click the column name but won't be dynamic as you want.


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