Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: smsam2 on December 12, 2017, 02:51:52 AM

Title: Configuring GAX audit log feature
Post by: smsam2 on December 12, 2017, 02:51:52 AM
Hello

** Update **
I should be more specific. I am configuring GAX Audit logging for some of GAX's objects such as OPM or ARM.
Not the usual audit logging for Config Server and SCS.
** End Update **

Can someone tell me what else is needed to configure GAX audit logging for OPM or ARM?
I think the doc in docs.genesys.com is incorrect.
https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&cad=rja&uact=8&ved=0ahUKEwiy-vrNuoPYAhWGxbwKHbWkBGoQFggrMAE&url=https%3A%2F%2Fdocs.genesys.com%2FDocumentation%2FGA%2F8.5.2%2FDep%2FAuditing%3Faction%3Dpdfpage&usg=AOvVaw3seUKQ6lYUZbc54C-pSL9o


What I have in my notes:

To write to log db
1. in GAX application, set the following Application Option general | auditing | true
2. In MessageServer application, set the following Application Option messages | db_storage | true

To read from log db
1. create a new DAP_auditlog_JDBC between GAX and log DB. Set the DAP Application Option to GAX | role | auditing
2. Configure GAX Connection to this new DAP

I still get the dreaded 500 server error.

Thanks

Title: Re: Configuring GAX audit log feature
Post by: catanirex on December 12, 2017, 03:18:30 PM
Have you executed the script in the database and created tables etc? You find the script in MessageServer install directory
Title: Re: Configuring GAX audit log feature
Post by: smsam2 on December 14, 2017, 02:53:48 PM
Yes, I already have the log DB created. Centralized logging for applications is working.

I want to enable audit logging for GAX, where I can configure logging for OPM and ARM, objects which are configurable in GAX.