Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: vjicecool on January 04, 2018, 10:51:16 PM

Title: How to find Client using client ID?
Post by: vjicecool on January 04, 2018, 10:51:16 PM

Any idea folks

I am trying to find for the below error message from config server logs

Line 223273: 14:30:37.140 Std 22122 Client 2036 failed to get authorization. Name [default], type [SCE], user [XXXXXXX], address [101.101.00.00:123]. Reason : User doesn't have <execute> permissions

Title: Re: How to find Client using client ID?
Post by: cavagnaro on January 08, 2018, 10:58:09 AM

It says the error, no execution permissions on the app, you need to post full transaction log not just the end of it to know what on earth you are trying to do


Enviado de meu E6633 usando Tapatalk

Title: Re: How to find Client using client ID?
Post by: vjicecool on April 20, 2018, 03:26:32 PM

00:51:16.057 Std 22122 Client 2088 failed to get authorization. Name [default], type [SCE], user [raxxxxx], address [xxx.xxx.xx.xx:xxxxx]. Reason : Operations error
00:51:16.057 Std 23500 Configuration Server Error : Error  [CFGExternalAuthenticationError], object [], property [Unknown] Description Operations error
00:51:16.057 Trc 04542 Message MSGCFG_ERROR sent to 2088 ( '')