Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: CASANOVA on January 11, 2018, 09:42:02 AM

Title: UCS memory utlisation
Post by: CASANOVA on January 11, 2018, 09:42:02 AM

HI,

I am observing UCS application is taking high memory utilization sometimes in my environment.

I take around 90% of memory utilization sometimes all of the sudden and drops off.

Can anyone help what kind of factors can result in this situation?

Below is my server configuration.

CPU:: 8CORE PROCESSOR

MEMORY: 16GB RAM

Regards,
Praveen Kumar VP

Title: Re: UCS memory utlisation
Post by: Kubig on January 11, 2018, 10:37:53 AM

Check JVM memory parameters configured for UCS application. Also check what caused the peaks - based on the logs, scheduled purging and archiving processes, etc.