Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: ashokr83 on February 01, 2018, 07:29:27 AM

Title: Reg : Shared Workbin count differs for agent and TL
Post by: ashokr83 on February 01, 2018, 07:29:27 AM

Hi,

The shared workbin email count differs for agent and TL. Why?

Is it related to any privilleges? Please clarify me

Thanks
KM

Title: Re: Reg : Shared Workbin count differs for agent and TL
Post by: cavagnaro on February 01, 2018, 11:14:15 AM

What is TL?

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Title: Re: Reg : Shared Workbin count differs for agent and TL
Post by: ashokr83 on February 01, 2018, 11:22:25 AM

TL - Team Leads

Title: Re: Reg : Shared Workbin count differs for agent and TL
Post by: RobertH on February 03, 2018, 07:22:03 AM

In what application you can see the different values? Workspace?

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