Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: d.ruti on May 24, 2018, 03:48:58 PM

Title: SMTP Server configuration
Post by: d.ruti on May 24, 2018, 03:48:58 PM

Hello Everyone,
I am writing this post since I have questions to make :

1. How come that in Genesys is possible configure just one SMTP Sever per EmailServer?
2. Regarding the authentication needed for the outbound email. Why a single account per EmailServer can be configured for the SMTP authentication?

Thanks in advance!

Domi

Title: Re: SMTP Server configuration
Post by: catanirex on May 25, 2018, 10:21:05 AM

If you need to connect to multiple SMTP servers you can add additional EmailServers and then use them when needed from routing

Title: Re: SMTP Server configuration
Post by: cavagnaro on May 26, 2018, 04:26:11 PM

Or configure that account to have permissions to send as many other accounts as you need.

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