Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Vic on January 01, 1970, 12:00:00 AM
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Hi, everyone,
I am planning on taking a challenge CGE 6.5 test next Friday.
Having played with Genesys for the last three or four years, I hope I will be fine, but, it seems like this time, the test has 200 questions, which will need to be answered in under two hours.
Should I worry? anyone out htere who TOOK the test and lived to talk about it?
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Good luck Vic,
I took it over 5 years ago when it was virtually impossible to fail (except for the guy who didn't know what what a PBX was!).
B
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Yeah, me too! So I was shocked to hear that there are 200 questions to be answered in under 2 hours!
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Best of luck Vic... We had a couple of the techos here sit the exam last month and they managed to finish it on time. It's all multichoice questions so should not be too bad. Just revise the Framework and reporting as they featured strongly in my exam last December. No better feeling than getting the award in the mail though.
Cheers
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Yeah, especially if you are being charged for taking it.
I have always wondered why we are being charged so much to TAKE an exam. I understand if there were some costs related to administrating the exam, but 800 bucks for a two hour exam!!! Especially, considering that we are the ones pretty much selling the products for them.
I wonder what do you thin about putting together a petition asking Genesys to make examination fees a bit more reasonable?
What does everyone think?
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Bad news time:
I have a different experience with my CGE I've taken the full 5.x and the "Moving Forwards 5.x Products to 6.x Solutions" CGE's. The 5.x was reasonable but the 6.x...
Of the 5 guys I knew who took it, only 2 passed.
My company is willing for people to take it again as you know, that will cost them again!
The fact that you "need" CGE to get in anywhere with Genesys technology is a travesty if you have to resit it, that'll be a couple o' thousand please and by the way, don't forget to recommend our Solutions and products everywhere you go.
Didn't Mr. Gates do something similar?
'Nuff said!
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Well, I took CGE 6.5 challenge test yesterday.
Jeeez...
It was pretty easy but the things you had to know had nothing to do with the real life experience.
There were only two (2!) event flow diagrams where we had to label EventRinging and EventEstablished.
There was one (1!) Avaya TServer log file with a single event where we had to correctly identify connId and so on.
The rest of the two hundred questions were something like:
what layers is Desktop APP, what layer is SCS... and so on.
Some of them were like SAT questions (this is a test all collegeound students have to take in US) where they were trying to confuse people by using words like "must" , "always" and so on.
In other words, it was less of a technical test and more like seeing if people can ocrrectly read and answer a simple grammar sentence.
Personally, I do not know why I had to pay 800$ for it. As a Genesys professional with a rather long Genesys experience, I was flabbergasted at the content of the test. I felt like they really did not care about what you knew what mattered was that you have attended their course, because what answer would you give to the following question "what application can start and stop Genesys servers?" with choices being LCA or SCS?!
People fail the test not because they do not know Genesys, but because the questions asked by CGE 6.5 test are not focusing on the product at hand and instead is focusing on the semantics of English grammar.
And to make it worse, we have to wait one month to find the results...
Personally, I want my money back.
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I haven't taken a test yet, but three of my colleagues did and they too were complaining about it. It does not focus on the issues that Genesys engineers have to face on daily basis, making CGE certification somewhat of a joke.
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In terms of the prerequisites of the company, that
supports my project, I will also get this CGE exam.
Well, it's good to know what could happen there.
800 bucks! Woa! Is it too much?!
Cheers,
Ali