Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: fwalltx on August 08, 2018, 07:19:42 PM

Title: Question on RequestAgentNotReady
Post by: fwalltx on August 08, 2018, 07:19:42 PM

I have an Agent that logged in using IWS and shows ready.  But when I run the "RequestAgentNotReady" in Java using the DN. I am getting an "AttributeErrorCode  41".  Any thoughts?  The logs appear to match when reviewed in the server logs.

Title: Re: Question on RequestAgentNotReady
Post by: hsujdik on August 08, 2018, 08:52:49 PM

You must perform RequestRegisterAddress for that DN before you send any other request on that DN