Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: CASANOVA on September 12, 2018, 04:05:16 AM

Title: GAX Access issue
Post by: CASANOVA on September 12, 2018, 04:05:16 AM

Hi,

I have created a read-only user in GA. That user id is able to log in, can view the monitoring, Provisioning& Operations tabs properly.

But the same user is unable to view the Configuration, Routing parameters, Administration etc tabs.in GAX.

is there any special permission to be given to the user for GAX?

Thanks

Title: Re: GAX Access issue
Post by: CASANOVA on September 12, 2018, 05:19:32 AM

Hi,

The issue has been resolved.

Separate GAX role needs to be created to access.

Thanks.

Title: Re: GAX Access issue
Post by: Noufal on September 12, 2018, 12:19:55 PM

Good