Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: joseluis.benito on October 10, 2018, 12:04:44 PM
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Hello!
I'm working with Genesys Cloud and Salesforce.
I'm using PureConnect for Salesforce app, a connector bewteen both platforms, available in Salesforce's AppExchange.
The connector automatically search the contact in salesforce by ANI, but I need pop screen based in a custom data.
I can't access to a custom data before execute the VisualForce.
Has anyone made this integration?
Thanks!