Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: CASANOVA on October 18, 2018, 05:27:38 PM

Title: config server takes time to start
Post by: CASANOVA on October 18, 2018, 05:27:38 PM

Hi,

What could be reasons for config server taking time for starting ?? and if started also taking it is taking time to respond to its clients.

in logs, I don't see any abnormality.

Thanks

Title: Re: config server takes time to start
Post by: Dionysis on October 18, 2018, 06:13:06 PM

How large is your config database?  Remember that the config server has to read the entire database into memory before it's able to function properly, so the larger the DB, the longer it takes to start up.

Mine is around 500Mb and takes what feels like 4 - 5 minutes (I haven't timed it) to start.

Title: Re: config server takes time to start
Post by: CASANOVA on October 18, 2018, 06:50:42 PM

Hi,

thanks for your response.

But I don't see any issue with my primary config server application. That's y I am confused.

Title: Re: config server takes time to start
Post by: Kubig on October 19, 2018, 10:06:46 AM

It depends on size of your CFG database and number of objects within your configuration - check startup logs to see what happened.

Title: Re: config server takes time to start
Post by: n3vek7 on November 01, 2018, 05:43:54 PM

Just a note that confserv is mono-thread by default.
So after loading it's database (as already mentioned), it will take time to send the information to all it's client.
The log is your best friend here...