Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: PFCCWA on February 26, 2019, 11:30:23 AM

Title: Automated Reports Scheduler
Post by: PFCCWA on February 26, 2019, 11:30:23 AM

Hello
I am not clear about this but what actually replaced the brio/hyperion reports scheduler.
This (hyperion) went end of life in 2013 but not sure what the alternative is.

If there is a solution, what is it, license cost?

thanks

Title: Re: Automated Reports Scheduler
Post by: cavagnaro on February 26, 2019, 05:40:59 PM

You would need to check with your current BI tool. Genesys now only provides interactive insights if you have Infomart.


Enviado de meu SM-G9650 usando o Tapatalk

Title: Re: Automated Reports Scheduler
Post by: borkokrz on February 26, 2019, 06:55:05 PM

AFAIR Genesys replaced Hyperion with Cristal Reports for Datamart purposes. But I'm not sure if it is still available for download.

Title: Re: Automated Reports Scheduler
Post by: OXE_4400 on April 16, 2019, 08:03:32 AM

[quote author=cavagnaro link=topic=11268.msg51327#msg51327 date=1551202859]
You would need to check with your current BI tool. Genesys now only provides interactive insights if you have Infomart.
Enviado de meu SM-G9650 usando o Tapatalk
[/quote]
interactive insights replaced already by GCXI.