Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Noufal on April 07, 2019, 01:08:13 PM

Title: Quality measurement
Post by: Noufal on April 07, 2019, 01:08:13 PM

Dear Expert,

Can any one help me , what are the criteria / measurement  checklist quality team for Agent Calls