Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: memo on April 19, 2019, 06:03:11 PM

Title: HELP! HOW TO GET IP ADDRESS??
Post by: memo on April 19, 2019, 06:03:11 PM

HI ~~ I use COMPOSER 8.1.5 , how to get IP ADDRESS?
i find this -->get_SIPHeadValue('X-Genesys-Gani')

Title: Re: HELP! HOW TO GET IP ADDRESS??
Post by: cavagnaro on April 20, 2019, 09:57:47 PM

IP address of what?


Enviado de meu SM-G9650 usando o Tapatalk

Title: Re: HELP! HOW TO GET IP ADDRESS??
Post by: memo on April 21, 2019, 01:05:45 PM

I want get SIP SERVER ip,
i find example like this:
session.connection.protocol.sip.requesturi.voicexml

Title: Re: HELP! HOW TO GET IP ADDRESS??
Post by: raza990 on April 22, 2019, 02:17:25 AM

Why you need SIP Server IP in composer ? Usually we have static IP address in Genesys environment so your IP of SIP Server will be same always (unless you change for some reason) .. If its multi site environment and your target to get switch then you should get switch in composer instead SIP Server IP .. and based on switch information you can decide which SIP Server got this call.