Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: PFCCWA on May 22, 2019, 02:19:33 PM

Title: WDE Customization using out of the box samples
Post by: PFCCWA on May 22, 2019, 02:19:33 PM

Hello,

I want to try a customization on WDE (v8.5) using the samples provided but unsure of the steps (in sequence) needed to do this.
The particular one i want to try is the interactionextensionsample, which creates window within the interaction view.

I have installed the WDE developers toolkit so the samples are present within the WDE install path.
Based on this i am guessing i dont need to re-code or amend the samples?
What i dont know, and is not clear within developers guide is what i should do to implement the customization.  I can see references to creating a module, and .dll assembly but not sure how to do this.
This is for a standalone deployment, not One-Click.

thanks,

Title: Re: WDE Customization using out of the box samples
Post by: hsujdik on May 22, 2019, 06:26:48 PM

You would need to distribute the .DLL and the -module.config files along with the WDE - either by creating a custom installation package or copying those files onto the WDE install path after it has been installed.

Title: Re: WDE Customization using out of the box samples
Post by: PFCCWA on May 22, 2019, 07:17:24 PM

[quote author=hsujdik link=topic=11342.msg51699#msg51699 date=1558549608]
You would need to distribute the .DLL and the -module.config files along with the WDE - either by creating a custom installation package or copying those files onto the WDE install path after it has been installed.
[/quote]

thanks for this.
I can see the -module-config files but where and how do i create the .DLL?  Presming the DLL consists of the interface class and xaml files.

Title: Re: WDE Customization using out of the box samples
Post by: Kubig on May 23, 2019, 08:15:29 AM

You need to create the DLL (within Visual Studio or any other dev tool supporting C#) by your own.