Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: memo on June 05, 2019, 03:20:42 AM

Title: Help~~Composer use .NET and IIS
Post by: memo on June 05, 2019, 03:20:42 AM

i use .NET Project and deploying on IIS,
i flow genesys document:https://docs.genesys.com/Documentation/Composer/latest/Help/Workingwith.NETComposerProjects
setp by setp,
i set IRD call 192.168.201.11:80/ProjectName/src-gen/main.vxml,
when i callin no any response?
how to make main.vxml  work???

Title: Re: Help~~Composer use .NET and IIS
Post by: hsujdik on June 05, 2019, 01:20:53 PM

Do you have a msml DN under your SIP Server switch object?
Is the option TServer\enable-msml = true on SIP Server application?
Can you see a message "RequestApplyTreatment" coming from URS to SIP Server on its logs?

Also, would be nice if you shared some logs - SIP Server and URS specially, but also Resource Manager and Media Control Platform, if possible.

Title: Re: Help~~Composer use .NET and IIS
Post by: Kubig on June 05, 2019, 01:49:15 PM

How did you call/execute your VXML - via PlayApplication block, using IVR profile mapping,..? What says URS and SIP logs covering the issue. Did you configure all required DNs (like Voice over IP Service, TG) and LRGP?