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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: C_Genesys on July 05, 2019, 06:36:30 AM

Title: WDE invalid connectionID.Error(56)
Post by: C_Genesys on July 05, 2019, 06:36:30 AM

Anyone having the same issue in WDE ?

Workspace is requesting a function and specifying an invalid connectionID.Error(56)

Title: Re: WDE invalid connectionID.Error(56)
Post by: GregorV on July 10, 2019, 04:51:41 PM

Hi C_Genesys,
this usually happens, if the call is already gone and a request is sent for such call e.g. AttachData. If the call was dropped by the other party such messages probably can be ignored. Check TServer logs if the call still exists and to which call the connectionID belongs to (probably was a transfer ?)

Regards
Gregor