Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Hedemann on July 26, 2019, 09:40:08 AM

Title: Documentation for CMAPI / CMMsgBase
Post by: Hedemann on July 26, 2019, 09:40:08 AM

Hi

Can anyone explane to me what SilenceDelay means in this log line?

2019-07-25 14:08:41.922 DBUG 00000000-00000000 3328 01C00000 CMMsgBase.h:183 cmapi.msg:  CM_MSG_DIALOG_APP_MEDIA_PLAY - Dialog ID == 540628593; RequestID == 4; PlayFlag == 18; PromptType == 1; MimeType == audio/wav; Volume == 0; SkipDuration == 6000; SpeechBargeIn == 0; DTMFBargeIn == none; HeaderBytes == 0; StartOffset == 0; TimeLimit == 4294967295; TTSEngine == ; TTSEngineUri == ;TTSCap == ; TTSGender == ; TTSVoiceName == ; TTSContent == ; [b]SilenceDelay == 1000[/b]; MediaLocation == smm://0002EB13; OrigURL == http://localhost/Messages/welcome.wav; CacheParam == ; MarkTag == ; Encoding ==

Title: Re: Documentation for CMAPI / CMMsgBase
Post by: genesysguru on July 26, 2019, 12:19:07 PM

Looks like a default value of 1 second. Possibly related to DTMF input or ASR? Might be able to help more with some context.