Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: joey298487 on August 06, 2019, 11:03:41 AM

Title: ccpulse + windows 10
Post by: joey298487 on August 06, 2019, 11:03:41 AM

Hello

We have migrated ccpulse+ to win 10 but it does not work correctly with stat server,

for our displays we do not get stats returned and ccpulse hangs.

has anyone experienced this and any help to resolve.

thanks

Title: Re: ccpulse + windows 10
Post by: cavagnaro on August 06, 2019, 11:50:01 AM

Works for me withouy any problem. Enable CCpulse logs and see if there is anything on it

Title: Re: ccpulse + windows 10
Post by: borkokrz on August 26, 2019, 07:40:39 AM

I can confirm that with early 8.1.1+ versions on W10 there were performance issues that could lead to application hang. This should be resolved in 8.1.100.5+ versions.